Return Policy


We want you to be fully satisfied with your purchase from If you are not satisfied with any product purchased from BariatricNutrition, you may return it within 30 days of the purchase date. Original shipping charges and return shipping costs are non-refundable.

Can I return unopened products?
Yes, unopened products are eligible for a refund, exchange, or store credit.

Can I return opened products?
Yes, opened partially used products are eligible for a refund, exchange or store credit. No more than two servings may be missing.


Before shipping back any products you have purchased, please contact our Customer Service team via phone or electronically to submit your refund, exchange or store credit request. When submitting your request, we will need your order number, date of purchase and the product information, including the reason for returning.

Phone: Call us at (800) 809-8128 during regular business hours between 9AM and 5PM Pacific Time.
Electronically: Fill out this form, include your phone number and order details.

Return Shipment Address
Bariatric Nutrition
4482 Barranca Pkwy Suite 252
Irvine, CA 92604

Once we have received your returned product, we will process your request and send you an email confirmation.